Profile

Edit your name, photo, notification preferences; manage your organizations; or request to delete your account.

The Profile page is where you manage everything about you as a user (separate from your billing and your API keys).

Open it from the sidebar under Account > Profile.

The page is laid out as a grid of cards. Each card handles one job.

Profile hero

Top of the page. Shows your avatar, display name, email, and username. If your email is verified, you’ll see a green Verified badge next to your name.

Account status card

A summary of your account state:

• Status. Active or Inactive.
• Organizations. How many orgs you’re a member of.
• Email. Whether your email is verified.

Personal Information

Edit your username

1. Open Profile

   Click Account > Profile in the sidebar.
2. Click Edit

   The button is in the Personal Information card.

3. Update Username

   Your @handle. Must be unique.
4. Save Changes

   Click Save Changes. Click Cancel if you want to revert.

Email is read-only on this page. To change it, contact support.

Organizations card

Lists every organization you belong to. Each card shows:

• The org name and initials.
• Your role(s) in that org (Owner, Admin, Manager, Member).
• The org’s subscription tier (if any).

Switch to an org

1. Open Profile

   Click Account > Profile in the sidebar.
2. Scroll to the Organizations card

   Lists every org you’re in.

3. Click a non-active org card

   You’ll see a toast confirming the switch. The rest of the dashboard updates to that org’s context.

Leave an org

1. Open Profile

   Click Account > Profile in the sidebar.
2. Find the org

   In the Organizations card.
3. Click Leave organization

   The small link below each org card. Owners don’t see this option.

4. Confirm

   Your access is revoked immediately.

Owners can’t leave their own org. They need to transfer ownership or delete the org first.

Leaving an org is immediate. You lose access to its resources right away. Org-allocated credits in your wallet return to the org pool.

Search

If you’re in more than 5 orgs, a search field appears above the list. Type any part of an org name to filter.

Integrations

Connect external accounts to enable extra features. Currently shows:

• Open Quantum. Run quantum jobs on your own Open Quantum credits. See Open Quantum integration for the full setup.

Notification Preferences

Toggle which kinds of emails you want from qBraid (announcements, billing receipts, security alerts, etc.). Changes save automatically.

Danger Zone: Delete Account

At the very bottom of the page, in a red-bordered card.

Submit a deletion request

1. Switch to qBraid Default

   Open the workspace switcher and select qBraid Default.

2. Open Profile

   Click Account > Profile in the sidebar.
3. Scroll to the Delete Account card

   At the very bottom of the page, with a red border.

4. Add a reason (optional)

   Type why you’re deleting your account in the Reason field (max 500 characters).

5. Confirm

   Tick the box: “I understand this action cannot be undone.”

6. Submit

   Click Submit Deletion Request.

Your request goes into a Pending Review state. Our team reviews and processes deletions within 2 to 3 business days.

Cancel a pending request

1. Switch to qBraid Default

   Open the workspace switcher and select qBraid Default.

2. Open Profile

   Click Account > Profile in the sidebar.
3. Scroll to the Delete Account card

   It now shows the pending request’s date and reason.

4. Click Cancel Request

   The request is removed and your account stays active.

Once a deletion request is processed, your account, data, and any organization you’re the sole owner of are permanently removed. There’s no recovery after that point.