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If you joined an organization and don’t have permission to buy credits, you can request them from an admin instead.
Credit requests aren’t available in the qBraid Default workspace. They only work inside an organization where you’re a member without purchase permissions.

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Submit a request

1

Switch to your organization

Open the workspace switcher in the top-left of the dashboard and select your organization (not qBraid Default).
2

Open Wallet

Click Account > Wallet in the sidebar.
3

Click Request credits

The button sits where Buy credits would be in qBraid Default.
4

Enter the amount

How many credits you need.
5

Add an optional reason

A project, a deadline, anything that helps the admin decide.
6

Submit

Click Submit.
The request goes to the org’s admins. You can have one pending request at a time.

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Track the request

1

Switch to your organization

Open the workspace switcher and select your organization.
2

Open Wallet

Click Account > Wallet in the sidebar.
3

Click View Pending Request

While a request is pending, this button replaces Request credits.
The status modal shows:
  • The amount you asked for.
  • The status: pending, approved, or rejected.
  • Any note the admin left when responding.
When an admin approves it, the credits arrive in your wallet right away. If they reject it, the wallet shows the reason so you know what to ask differently next time.

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Need credits faster?

Admins see requests in the Credit Requests tab of their billing dashboard. If it’s urgent, ping them directly. Admins can also push credits to your wallet manually without waiting for a request. See Organizations > Credits for how that works.